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wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/util/alerts.php'<?php
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
function hesk3_show_messages($messages) {
$style_to_class = array(
'0' => 'white',
'1' => 'green',
'2' => 'blue', // Info has no CSS class
'3' => 'orange',
'4' => 'red'
);
$style_to_ada_role = array(
'0' => 'log',
'1' => 'status',
'2' => 'status',
'3' => 'alert',
'4' => 'alert'
);
foreach ($messages as $message):
?>
<div class="main__content notice-flash">
<div role="<?php echo $style_to_ada_role[$message['style']]; ?>" class="notification <?php echo $style_to_class[$message['style']]; ?> browser-default">
<p><b><?php echo $message['title']; ?></b></p>
<?php echo $message['message']; ?>
</div>
</div>
<?php
endforeach;
}wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/util/attachments.php'<?php
require_once(HESK_PATH . 'inc/attachments.inc.php');
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
function hesk3_output_drag_and_drop_attachment_holder($id = 'filedrop') {
global $hesk_settings;
if ($hesk_settings['attachments']['use']) {
build_dropzone_markup(false, $id, 1, false);
}
}
function hesk3_output_drag_and_drop_script($failed_attachments_key, $id = 'filedrop') {
global $hesk_settings;
if ($hesk_settings['attachments']['use']) {
display_dropzone_field(HESK_PATH . 'upload_attachment.php', false, $id);
dropzone_display_existing_files(hesk_SESSION_array($failed_attachments_key), $id);
hesk_cleanSessionVars($failed_attachments_key);
}
}wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/util/custom-fields.php'<?php
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
function hesk3_output_custom_fields($customFields) {
global $hesk_settings, $hesklang;
foreach ($customFields as $customField) {
switch ($customField['type']) {
case 'radio':
?>
<div class="form-group <?php echo $customField['iserror'] ? 'isError' : '' ?>">
<label class="label <?php echo $customField['req'] ? 'required' : '' ?>">
<?php echo $customField['name:']; ?>
</label>
<?php
$i = 1000;
foreach ($customField['value']['options'] as $option):
?>
<div class="radio-custom">
<input type="radio" name="<?php echo $customField['name'] ?>"
id="<?php echo $customField['name'].$i; ?>"
value="<?php echo $option['value']; ?>"
<?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>
<?php echo $option['selected'] ? 'checked' : ''; ?>>
<label for="<?php echo $customField['name'].$i; ?>">
<?php echo $option['value']; ?>
</label>
</div>
<?php
$i++;
endforeach; ?>
</div>
<?php
break;
case 'select':
?>
<section class="param blue-select">
<span class="label <?php echo $customField['req'] ? 'required' : '' ?>"><?php echo $customField['name:']; ?></span>
<select name="<?php echo $customField['name']; ?>" id="<?php echo $customField['name']; ?>" class="<?php echo $customField['iserror'] ? 'isError' : '' ?>" <?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>>
<?php if (!empty($customField['value']['show_select'])): ?>
<option value=""><?php echo $hesklang['select']; ?></option>
<?php
endif;
$i = 2000;
foreach ($customField['value']['options'] as $option):
?>
<option <?php echo $option['selected'] ? 'selected' : '' ?>><?php echo $option['value']; ?></option>
<?php
$i++;
endforeach; ?>
</select>
</section>
<?php
break;
case 'checkbox':
?>
<section class="param checkboxs <?php echo $customField['iserror'] ? 'isError' : '' ?>">
<label class="label <?php echo $customField['req'] ? 'required' : '' ?>"><?php echo $customField['name:']; ?></label>
<?php
$i = 3000;
foreach ($customField['value']['options'] as $option):
?>
<div class="checkbox-custom">
<input type="checkbox" id="<?php echo $customField['name'].$i; ?>"
name="<?php echo $customField['name']; ?>[]" value="<?php echo $option['value']; ?>"
<?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>
<?php if ($customField['iserror']): ?>class="isError"<?php endif; ?>
<?php echo $option['selected'] ? 'checked' : ''; ?>>
<label for="<?php echo $customField['name'].$i; ?>"><?php echo $option['value']; ?></label>
</div>
<?php
$i++;
endforeach;
?>
</section>
<?php
break;
case 'textarea':
?>
<div class="form-group">
<label class="label <?php echo $customField['req'] ? 'required' : '' ?>"><?php echo $customField['name:']; ?></label>
<textarea name="<?php echo $customField['name']; ?>"
rows="<?php echo intval($customField['value']['rows']); ?>"
cols="<?php echo intval($customField['value']['cols']); ?>"
class="form-control <?php if ($customField['iserror']): ?><?php endif; ?>"
<?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>
<?php echo $customField['req'] ? 'required' : '' ?>><?php echo $customField['original_value']; ?></textarea>
</div>
<?php
break;
case 'date':
if (is_string($customField['original_value']) && ($dd = hesk_datepicker_get_date($customField['original_value']))) {
$hesk_settings['datepicker']['#'.$customField['name']]['timestamp'] = $dd->getTimestamp();
}
?>
<!--[if !IE]><!-->
<section class="param calendar">
<label class="label <?php echo $customField['req'] ? 'required' : '' ?> <?php if ($customField['iserror']) echo 'isErrorStr'; ?>"><?php echo $customField['name:']; ?></label>
<div class="calendar--button" aria-label="<?php echo $hesklang['date']; ?>">
<button type="button">
<svg class="icon icon-calendar" aria-label="<?php echo $hesklang['date']; ?>">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-calendar"></use>
</svg>
</button>
<input name="<?php echo $customField['name']; ?>"
id="<?php echo $customField['name']; ?>"
value="<?php echo $customField['original_value']; ?>"
aria-label="<?php echo $hesklang['date']; ?>"
<?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>
type="text"
class="datepicker">
</div>
<div class="calendar--value" <?php if ($customField['original_value']) { ?>style="display: block"<?php } ?>>
<span <?php if ($customField['iserror'] && ! empty($customField['original_value'])) echo 'class="isErrorStr"'; ?>><?php echo $customField['original_value']; ?></span>
<i class="close">
<svg class="icon icon-close">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-close"></use>
</svg>
</i>
</div>
</section>
<!--<![endif]-->
<!--[if IE]>
<div class="form-group">
<label class="label <?php echo $customField['req'] ? 'required' : '' ?>">
<?php echo $customField['name:']; ?>
</label>
<input type="text" class="form-control <?php if ($customField['iserror']) { ?>isError<?php } ?>"
value="<?php echo $customField['original_value']; ?>"
name="<?php echo $customField['name']; ?>"
<?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>
<?php echo $customField['req'] ? 'required' : '' ?>>
<label class="label">
<?php echo $hesklang['d_format']; ?>: <?php echo date($customField['value']['date_format'], mktime(0, 0, 0, 12, 30, date('Y'))); ?>
</label>
</div>
<![endif]-->
<?php
break;
case 'email':
$suggest = $hesk_settings['detect_typos'] ?
'onblur="HESK_FUNCTIONS.suggestEmail(\''.$customField['name'].'\', \''.$customField['name'].'_suggestions\', 0'.($customField['value']['multiple'] ? ',1' : '').')"' :
'';
?>
<div class="form-group">
<label class="label <?php echo $customField['req'] ? 'required' : '' ?>">
<?php echo $customField['name:']; ?>
</label>
<input type="<?php echo $customField['value']['multiple'] ? 'text' : 'email'; ?>"
id="<?php echo $customField['name']; ?>"
class="form-control"
value="<?php echo $customField['original_value']; ?>"
name="<?php echo $customField['name']; ?>"
aria-label="<?php echo $hesklang['email']; ?>"
<?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>
<?php echo $customField['req'] ? 'required' : '' ?>
<?php echo $suggest; ?>>
<div id="<?php echo $customField['name']; ?>_suggestions" class="email-suggestion"></div>
</div>
<?php
break;
case 'hidden':
?>
<input type="hidden"
name="<?php echo $customField['name']; ?>"
<?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>
value="<?php echo $customField['value']['default_value']; ?>">
<?php
break;
default:
?>
<div class="form-group">
<label for="<?php echo $customField['name']; ?>" class="label <?php echo $customField['req'] ? 'required' : '' ?>">
<?php echo $customField['name:']; ?>
</label>
<input type="text" class="form-control <?php if ($customField['iserror']) { ?>isError<?php } ?>"
value="<?php echo $customField['value']['default_value']; ?>"
name="<?php echo $customField['name']; ?>"
id="<?php echo $customField['name']; ?>"
maxlength="<?php echo intval($customField['value']['max_length']); ?>"
<?php echo $hesk_settings['disable_autofill_customer'] ? 'autocomplete="off" aria-autocomplete="none"' : ''; ?>
<?php echo $customField['req'] ? 'required' : '' ?>>
</div>
<?php
break;
}
}
}
function hesk3_output_custom_fields_for_display($customFields) {
foreach ($customFields as $customField)
{
switch ($customField['type'])
{
case 'email':
$customField['value'] = '<a href="mailto:'.$customField['value'].'" aria-label="Mail to">'.$customField['value'].'</a>';
break;
case 'date':
$customField['value'] = hesk_custom_date_display_format($customField['value'], $customField['date_format']);
break;
}
echo '
<div>
<span class="custom-field-title">'.$customField['name:'].'</span>
<span>'.$customField['value'].'</span>
</div>
';
}
}
wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/util/kb-search.php'<?php
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
function displayKbSearch() {
global $hesk_settings, $hesklang;
if ($hesk_settings['kb_search'] && $hesk_settings['kb_enable']): ?>
<form action="knowledgebase.php" method="get" style="display: inline; margin: 0;" name="searchform">
<div class="search__form">
<div class="form-group">
<button class="btn search__submit" aria-label="<?php echo $hesklang['search']; ?>">
<svg class="icon icon-search">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-search"></use>
</svg>
</button>
<input id="kb_search" name="search" class="form-control" for="searchform" type="text" aria-label="<?php echo $hesklang['search_for_articles']; ?>" placeholder="<?php echo $hesklang['search_for_articles']; ?>">
<?php if ($hesk_settings['kb_search'] === 1): ?>
<button id="search-button" type="submit" class="btn btn-full"><?php echo $hesklang['search']; ?></button>
<?php endif; ?>
</div>
<div class="kb-suggestions boxed">
<h6><?php echo $hesklang['sc']; ?>:</h6>
<ul id="kb-suggestion-list" class="type--list">
</ul>
</div>
</div>
</form>
<?php
endif;
}
function outputSearchStyling() {
global $hesk_settings;
if (!$hesk_settings['kb_search'] || !$hesk_settings['kb_enable']) return;
if ($hesk_settings['kb_search'] === 1): ?>
#kb_search {
width: 70%;
}
#search-button {
width: 30%;
margin-left: 10px;
height: inherit;
}
<?php
endif;
}
function outputSearchJavascript() {
global $hesk_settings, $hesklang;
if (!$hesk_settings['kb_search'] || !$hesk_settings['kb_enable']) return;
?>
<script>
var noArticlesFoundText = <?php echo json_encode($hesklang['nsfo']); ?>;
document.addEventListener("DOMContentLoaded", function() {
HESK_FUNCTIONS.getKbSearchSuggestions($('#kb_search'), function(data) {
$('.kb-suggestions').show();
var $suggestionList = $('#kb-suggestion-list');
$suggestionList.html('');
var format = '<a href="knowledgebase.php?article={0}" class="suggest-preview">' +
'<span class="icon-in-circle" aria-hidden="true">' +
'<svg class="icon icon-knowledge">' +
'<use xlink:href="./theme/hesk3/customer/img/sprite.svg#icon-knowledge"></use>' +
'</svg>' +
'</span>' +
'<div class="suggest-preview__text">' +
'<p class="suggest-preview__title">{1}</p>' +
'<p>{2}</p>' +
'</div>' +
'</a>';
var results = false;
$.each(data, function() {
results = true;
$('#kb-suggestion-list').append(format.replace('{0}', this.id).replace('{1}', this.subject).replace('{2}', this.contentPreview));
});
if (!results) {
$suggestionList.append('<li class="no-articles-found">' + noArticlesFoundText + '</li>');
}
});
});
</script>
<?php
}wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/util/my-tickets-search.php'<?php
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
function displayMyTicketsSearch($searchType, $searchCriteria) {
global $hesklang;
?>
<form action="my_tickets.php" method="get" aria-label="<?php echo $hesklang['customer_my_tickets_search_for_tickets']; ?>" style="display: inline; margin: 0;" name="searchform">
<div class="search__form">
<div class="form-group">
<button class="btn search__submit" aria-label="<?php echo $hesklang['customer_my_tickets_search_for_tickets']; ?>">
<svg class="icon icon-search">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-search"></use>
</svg>
</button>
<input id="kb_search" name="search" class="form-control" type="text"
placeholder="<?php echo $hesklang['customer_my_tickets_search_for_tickets']; ?>"
aria-label="<?php echo $hesklang['customer_my_tickets_search_for_tickets']; ?>"
value="<?php echo stripslashes($searchCriteria); ?>">
<select name="search-by" id="search-by">
<option value="trackid" <?php if ($searchType === 'trackid') { echo 'selected'; } ?>><?php echo $hesklang['trackID']; ?></option>
<option value="subject" <?php if ($searchType === 'subject') { echo 'selected'; } ?>><?php echo $hesklang['subject']; ?></option>
<option value="message" <?php if ($searchType === 'message') { echo 'selected'; } ?>><?php echo $hesklang['message']; ?></option>
</select>
<button id="search-button" type="submit" class="btn btn-full"><?php echo $hesklang['search']; ?></button>
</div>
</div>
</form>
<?php
}
function outputSearchJavascript() {
global $hesklang;
?>
<script>
$('#search-by').selectize({
onInitialize: function () {
var $input = this.$control; // Selectize input container
$input.attr({
"role": "combobox",
"aria-expanded": "false",
"aria-label": "<?php echo $hesklang['wsel']; ?>", // Adjust label as needed
"aria-controls": this.$dropdown.attr("id"), // Links input to dropdown
"tabindex": "0" // Ensure it is focusable
});
this.$dropdown.attr("role", "listbox"); // Dropdown should be a listbox
this.$dropdown.find("[data-value]").attr("role", "option"); // Each item is an option
},
onDropdownOpen: function ($dropdown) {
this.$control.attr("aria-expanded", "true");
},
onDropdownClose: function ($dropdown) {
this.$control.attr("aria-expanded", "false");
}
});
</script>
<?php
}wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/util/pager.php'<?php
function output_pager($totalPages, $currentPage, $queryUrl) {
global $hesklang;
$prev_page = ($currentPage - 1 <= 0) ? 0 : $currentPage - 1;
$next_page = ($currentPage + 1 > $totalPages) ? 0 : $totalPages + 1;
$query_param = $queryUrl === '' ? '?' : '&';
if ($totalPages <= 1) {
return;
}
/* List pages */
if ($totalPages >= 7) {
if ($currentPage > 2) {
echo '
<a href="'.$queryUrl.$query_param.'page-number=1" class="btn pagination__nav-btn">
<svg class="icon icon-chevron-left" style="margin-right:-6px">
<use xlink:href="'. TEMPLATE_PATH .'img/sprite.svg#icon-chevron-left"></use>
</svg>
<svg class="icon icon-chevron-left">
<use xlink:href="'. TEMPLATE_PATH .'img/sprite.svg#icon-chevron-left"></use>
</svg>
'.$hesklang['pager_first'].'
</a>';
}
if ($prev_page) {
echo '
<a href="'.$queryUrl.$query_param.'page-number='.$prev_page.'" class="btn pagination__nav-btn">
<svg class="icon icon-chevron-left">
<use xlink:href="'. TEMPLATE_PATH .'img/sprite.svg#icon-chevron-left"></use>
</svg>
'.$hesklang['pager_previous'].'
</a>';
}
}
echo '<ul class="pagination__list">';
for ($i=1; $i<=$totalPages; $i++) {
if ($i <= ($currentPage+5) && $i >= ($currentPage-5)) {
if ($i == $currentPage) {
echo '
<li class="pagination__item is-current">
<a href="javascript:" class="pagination__link">'.$i.'</a>
</li>';
} else {
echo '
<li class="pagination__item ">
<a href="'.$queryUrl.$query_param.'page-number='.$i.'" class="pagination__link">'.$i.'</a>
</li>';
}
}
}
echo '</ul>';
if ($totalPages >= 7) {
if ($next_page) {
echo '
<a href="'.$queryUrl.$query_param.'page-number='.$next_page.'" class="btn pagination__nav-btn">
'.$hesklang['pager_next'].'
<svg class="icon icon-chevron-right">
<use xlink:href="'. TEMPLATE_PATH .'img/sprite.svg#icon-chevron-right"></use>
</svg>
</a>';
}
if ($currentPage < ($totalPages - 1)) {
echo '
<a href="'.$queryUrl.$query_param.'page-number='.$totalPages.'" class="btn pagination__nav-btn">
'.$hesklang['pager_last'].'
<svg class="icon icon-chevron-right">
<use xlink:href="'. TEMPLATE_PATH .'img/sprite.svg#icon-chevron-right"></use>
</svg>
<svg class="icon icon-chevron-right" style="margin-left:-6px">
<use xlink:href="'. TEMPLATE_PATH .'img/sprite.svg#icon-chevron-right"></use>
</svg>
</a>';
}
}
}wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/util/rating.php'<?php
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
function hesk3_get_customer_rating($num) {
$rounded_num = intval(hesk_round_to_half($num) * 10);
return '
<div class="star-rate rate-'. $rounded_num .'">
<svg class="icon icon-star-stroke">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-star-stroke"></use>
</svg>
<div class="star-filled">
<svg class="icon icon-star-filled">
<use xlink:href="'. HESK_PATH .'img/sprite.svg#icon-star-filled"></use>
</svg>
</div>
</div>';
}