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wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/knowledgebase/search-results.php'<?php
global $hesk_settings, $hesklang;
/**
* @var array $articles List of search results
* @var bool $customerLoggedIn
* @var bool $customerLoggedIn - `true` if a customer is logged in, `false` otherwise
* @var array $customerUserContext - User info for a customer if logged in. `null` if a customer is not logged in.
*/
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
define('EXTRA_PAGE_CLASSES','page-search-results');
define('KBSEARCH',1);
define('RATING',1);
define('OUTPUT_SEARCH_STYLING',1);
define('RENDER_COMMON_ELEMENTS',1);
define('TMP_TITLE',1); // TODO absolutelyRework
define('OUTPUT_SEARCH_JAVASCRIPT',1);
global $BREADCRUMBS;
$BREADCRUMBS = array(
array('url' => $hesk_settings['site_url'], 'title' => $hesk_settings['site_title']),
array('url' => $hesk_settings['hesk_url'], 'title' => $hesk_settings['hesk_title']),
array('url' => "knowledgebase.php", 'title' => $hesklang['kb_text']),
array('title' => $hesklang['sr'])
);
/* Print header */
require_once(TEMPLATE_PATH . 'customer/inc/header.inc.php');
?>
<div class="main__content">
<div class="contr">
<div class="help-search">
<?php displayKbSearch(); ?>
</div>
<article class="article">
<div class="block__head">
<span class="icon-in-circle" aria-hidden="true">
<svg class="icon icon-knowledge">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
</svg>
</span>
<h1 class="h-3 ml-1 text-center"><?php echo $hesklang['sr']; ?> (<?php echo count($articles); ?>)</h1>
</div>
<?php foreach ($articles as $article): ?>
<a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
<span class="icon-in-circle" aria-hidden="true">
<svg class="icon icon-knowledge">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
</svg>
</span>
<div class="preview__text">
<h2 class="preview__title"><?php echo $article['subject']; ?></h2>
<p class="navlink__descr"><?php echo $article['content_preview']; ?></p>
</div>
<?php if ($hesk_settings['kb_views'] || $hesk_settings['kb_rating']): ?>
<div class="rate">
<?php if ($hesk_settings['kb_views']): ?>
<div style="margin-right: 10px; display: -ms-flexbox; display: flex;">
<svg class="icon icon-eye-close">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-eye-close"></use>
</svg>
<span class="lightgrey"><?php echo $article['views_formatted']; ?></span>
</div>
<?php
endif;
if ($hesk_settings['kb_rating']): ?>
<?php echo hesk3_get_customer_rating($article['rating']); ?>
<?php if ($hesk_settings['kb_views']) echo '<span class="lightgrey">('.$article['votes_formatted'].')</span>'; ?>
<?php endif; ?>
</div>
<?php endif; ?>
</a>
<!--[if IE]>
<p> </p>
<![endif]-->
<?php endforeach; ?>
</article>
</div>
</div>
<?php
/* Print Footer */
require_once(TEMPLATE_PATH . 'customer/inc/footer.inc.php');
?>
wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/knowledgebase/view-article.php'<?php
global $hesk_settings, $hesklang;
/**
* @var array $article
* @var array $attachments
* @var boolean $showRating
* @var string $categoryLink
* @var array $relatedArticles
* @var bool $customerLoggedIn - `true` if a customer is logged in, `false` otherwise
* @var array $customerUserContext - User info for a customer if logged in. `null` if a customer is not logged in.
*/
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
define('EXTRA_PAGE_CLASSES','page-view-article');
define('ALERTS',1);
define('KBSEARCH',1);
define('RATING',1);
define('LOAD_PRISM',1);
define('OUTPUT_SEARCH_STYLING',1);
define('RENDER_COMMON_ELEMENTS',1);
define('TMP_TITLE',1); // TODO absolutelyRework
define('OUTPUT_SEARCH_JAVASCRIPT',1);
global $BREADCRUMBS;
$BREADCRUMBS = array(
array('url' => $hesk_settings['site_url'], 'title' => $hesk_settings['site_title']),
array('url' => $hesk_settings['hesk_url'], 'title' => $hesk_settings['hesk_title']),
);
// In this case there are also some dynamically generated breadcrumbs we need to create
foreach ($hesk_settings['public_kb_categories'][$article['catid']]['parents'] as $parent_id) {
$BREADCRUMBS[] = array('url' => 'knowledgebase.php' . (($parent_id > 1) ? "?category={$parent_id}" : ""), 'title' => $hesk_settings['public_kb_categories'][$parent_id]['name']);
}
$BREADCRUMBS[] = array('url' => 'knowledgebase.php' . (($article['catid'] > 1) ? "?category={$article['catid']}" : ""), 'title' => $hesk_settings['public_kb_categories'][$article['catid']]['name']);
$BREADCRUMBS[] = array('title' => $article['subject']);
/* Print header */
require_once(TEMPLATE_PATH . 'customer/inc/header.inc.php');
?>
<div class="main__content">
<div class="contr">
<div class="help-search">
<?php displayKbSearch(); ?>
</div>
<?php hesk3_show_messages($serviceMessages); ?>
<div class="ticket ticket--article">
<div class="ticket__body">
<article class="ticket__body_block naked">
<h1><?php echo $article['subject']; ?></h1>
<div class="block--description browser-default">
<?php echo $article['content']; ?>
</div>
<?php if (count($attachments)): ?>
<div class="block--uploads">
<?php foreach ($attachments as $attachment): ?>
»
<svg class="icon icon-attach">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-attach"></use>
</svg>
<a title="<?php echo $hesklang['dnl']; ?>" href="download_attachment.php?kb_att=<?php echo $attachment['id']; ?>" rel="nofollow">
<?php echo $attachment['name']; ?>
</a>
<br>
<?php
endforeach;
?>
</div>
<?php
endif;
if ($showRating):
?>
<div id="rate-me" class="ticket__block-footer">
<span><?php echo $hesklang['rart']; ?></span>
<a href="javascript:" onclick="HESK_FUNCTIONS.rate('rate_kb.php?rating=5&id=<?php echo $article['id']; ?>&token=<?php hesk_token_echo(); ?>','article-rating');document.getElementById('rate-me').innerHTML='<?php echo hesk_slashJS($hesklang['tyr']); ?>';" class="link" rel="nofollow">
<?php echo $hesklang['yes_title_case']; ?>
</a>
<span>|</span>
<a href="javascript:" onclick="HESK_FUNCTIONS.rate('rate_kb.php?rating=1&id=<?php echo $article['id']; ?>&token=<?php hesk_token_echo(); ?>','article-rating');document.getElementById('rate-me').innerHTML='<?php echo hesk_slashJS($hesklang['tyr']); ?>';" class="link" rel="nofollow">
<?php echo $hesklang['no_title_case']; ?>
</a>
</div>
<?php endif; ?>
</article>
</div>
<div class="ticket__params">
<section class="params--block details">
<h2 class="accordion-title">
<span><?php echo $hesklang['ad']; ?></span>
</h2>
<div class="accordion-body">
<div class="row">
<div class="title"><?php echo $hesklang['aid']; ?>:</div>
<div class="value"><?php echo $article['id']; ?></div>
</div>
<div class="row">
<div class="title"><?php echo $hesklang['category']; ?>:</div>
<div class="value">
<a href="<?php echo $categoryLink; ?>" class="link">
<?php echo $article['cat_name']; ?>
</a>
</div>
</div>
<?php if ($hesk_settings['kb_date']): ?>
<div class="row">
<div class="title"><?php echo $hesklang['dta']; ?>:</div>
<div class="value"><?php echo hesk_date($article['dt'], true); ?></div>
</div>
<?php
endif;
if ($hesk_settings['kb_views']): ?>
<div class="row">
<div class="title">
<?php echo $hesklang['views']; ?>:
</div>
<div class="value">
<?php echo $article['views_formatted']; ?>
</div>
</div>
<?php
endif;
if ($hesk_settings['kb_rating']):
?>
<div class="row">
<div class="title">
<?php echo $hesklang['rating']; ?>
<?php if ($hesk_settings['kb_views']) echo ' ('.$hesklang['votes'].')'; ?>:
</div>
<div class="value">
<div id="article-rating" class="rate">
<?php echo hesk3_get_customer_rating($article['rating']); ?>
<?php if ($hesk_settings['kb_views']) echo ' <span class="lightgrey">('.$article['votes_formatted'].')</span>'; ?>
</div>
</div>
</div>
<?php endif; ?>
<div style="text-align:right">
<a href="javascript:history.go(<?php echo isset($_GET['rated']) ? '-2' : '-1'; ?>)" class="link">
<svg class="icon icon-back go-back">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-back"></use>
</svg>
<?php echo $hesklang['back']; ?>
</a>
</div>
</div>
</section>
<?php if (count($relatedArticles) > 0): ?>
<section class="params--block">
<h2 class="accordion-title">
<span><?php echo $hesklang['relart']; ?></span>
</h2>
<div class="accordion-body">
<ul class="list">
<?php foreach ($relatedArticles as $id => $subject): ?>
<li>
<a href="knowledgebase.php?article=<?php echo $id; ?>">
<?php echo $subject; ?>
</a>
</li>
<?php endforeach; ?>
</ul>
</div>
</section>
<?php endif; ?>
</div>
</div>
<div class="divider"></div>
</div>
</div>
<?php
/* Print Footer */
require_once(TEMPLATE_PATH . 'customer/inc/footer.inc.php');
?>
wget 'https://sme10.lists2.roe3.org/hesk/theme/hesk3/customer/knowledgebase/view-category.php'<?php
global $hesk_settings, $hesklang;
/**
* @var array $currentCategory
* @var array $subcategories
* @var string $subcategoriesWidth
* @var string $parentLink
* @var array $articlesInCategory
* @var array $serviceMessages
* @var boolean $noSearchResults
* @var array $topArticles
* @var array $latestArticles
* @var array $latestArticles
* @var bool $customerLoggedIn - `true` if a customer is logged in, `false` otherwise
* @var array $customerUserContext - User info for a customer if logged in. `null` if a customer is not logged in.
*/
// This guard is used to ensure that users can't hit this outside of actual HESK code
if (!defined('IN_SCRIPT')) {
die();
}
define('EXTRA_PAGE_CLASSES','page-view-category');
define('ALERTS',1);
define('KBSEARCH',1);
define('RATING',1);
define('OUTPUT_SEARCH_STYLING',1);
define('RENDER_COMMON_ELEMENTS',1);
define('VIEW_CATEGORY_CSS',1); // TODO absolutelyRework
define('TMP_TITLE',1); // TODO absolutelyRework
define('OUTPUT_SEARCH_JAVASCRIPT',1);
$service_message_type_to_class = array(
'0' => 'none',
'1' => 'success',
'2' => '', // Info has no CSS class
'3' => 'warning',
'4' => 'danger'
);
global $BREADCRUMBS;
$BREADCRUMBS = array(
array('url' => $hesk_settings['site_url'], 'title' => $hesk_settings['site_title']),
array('url' => $hesk_settings['hesk_url'], 'title' => $hesk_settings['hesk_title']),
);
// In this case there are also some dynamically generated breadcrumbs we need to create
foreach ($hesk_settings['public_kb_categories'][$currentCategory['id']]['parents'] as $parent_id) {
$BREADCRUMBS[] = array('url' => 'knowledgebase.php' . (($parent_id > 1) ? "?category={$parent_id}" : ""), 'title' => $hesk_settings['public_kb_categories'][$parent_id]['name']);
}
$BREADCRUMBS[] = array('title' => $currentCategory['name']);
/* Print header */
require_once(TEMPLATE_PATH . 'customer/inc/header.inc.php');
?>
<div class="main__content">
<div class="contr">
<div class="help-search">
<?php if ($currentCategory['id'] == 1 && $hesk_settings['kb_enable'] == 2): ?>
<h1 class="search__title"><?php echo $hesklang['how_can_we_help']; ?></h1>
<?php endif; ?>
<?php displayKbSearch(); ?>
</div>
<?php if ($noSearchResults): ?>
<div class="main__content notice-flash" style="padding: 0px;">
<div role="alert" class="notification orange">
<p><b role="alert"><?php echo $hesklang['no_results_found']; ?></b></p>
<?php echo $hesklang['nosr']; ?>
</div>
</div>
<?php endif; ?>
<?php hesk3_show_messages($serviceMessages); ?>
<div class="content">
<?php if ($currentCategory['id'] == 1): ?>
<div class="block__head">
<span class="icon-in-circle" aria-hidden="true">
<svg class="icon icon-knowledge">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
</svg>
</span>
<h2 class="h-3 ml-1"><?php echo $currentCategory['name']; ?></h2>
</div>
<?php else: ?>
<div class="block__head" style="padding-bottom: 32px; text-align: left ! important; display: block;">
<h2 class="h-3 kb--folder">
<svg class="icon icon-knowledge">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
</svg>
<a href="knowledgebase.php">
<span><?php echo $hesk_settings['public_kb_categories'][1]['name']; ?></span>
</a>
<svg class="icon icon-chevron-right">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
</svg>
<?php foreach ($hesk_settings['public_kb_categories'][$currentCategory['id']]['parents'] as $parent_id): ?>
<?php if ($parent_id == 1) {continue;} ?>
<svg class="icon icon-folder">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-folder"></use>
</svg>
<a href="knowledgebase.php?category=<?php echo $parent_id; ?>">
<span><?php echo $hesk_settings['public_kb_categories'][$parent_id]['name']; ?></span>
</a>
<svg class="icon icon-chevron-right">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-chevron-right"></use>
</svg>
<?php endforeach; ?>
<svg class="icon icon-folder">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-folder"></use>
</svg>
<?php echo $currentCategory['name']; ?>
</h2>
</div>
<?php endif; ?>
<?php
if (count($subcategories) > 0):
?>
<div class="topics">
<?php foreach ($subcategories as $subcategory): ?>
<div class="topics__block">
<h2 class="topics__title">
<svg class="icon icon-folder">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-folder"></use>
</svg>
<span>
<a class="title-link" href="knowledgebase.php?category=<?php echo $subcategory['subcategory']['id']; ?>">
<?php echo $subcategory['subcategory']['name']; ?>
</a>
</span>
</h2>
<ul class="topics__list">
<?php foreach ($subcategory['articles'] as $article): ?>
<li>
<a href="knowledgebase.php?article=<?php echo $article['id']; ?>">
<?php echo $article['subject']; ?>
</a>
</li>
<?php
endforeach;
if ($subcategory['displayShowMoreLink']):
?>
<li class="text-bold">
<a href="knowledgebase.php?category=<?php echo $subcategory['subcategory']['id']; ?>">
<?php echo $hesklang['m']; ?> »
</a>
</li>
<?php endif; ?>
</ul>
</div>
<?php endforeach; ?>
</div>
<?php endif; ?>
</div>
<?php if (count($articlesInCategory) > 0): ?>
<article class="article" <?php if (count($subcategories) == 0) echo 'style="margin-top: -20px"'; ?>>
<div class="block__head">
<h3 class="h-3 text-center"><?php echo $hesklang['ac']; ?></h3>
</div>
<?php foreach ($articlesInCategory as $article): ?>
<a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
<span class="icon-in-circle" aria-hidden="true">
<svg class="icon icon-knowledge">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
</svg>
</span>
<div class="preview__text">
<h4 class="preview__title"><?php echo $article['subject']; ?></h4>
<p class="navlink__descr"><?php echo $article['content_preview']; ?></p>
</div>
<?php if ($hesk_settings['kb_views'] || $hesk_settings['kb_rating']): ?>
<div class="rate">
<?php if ($hesk_settings['kb_views']): ?>
<div style="margin-right: 10px; display: -ms-flexbox; display: flex;">
<svg class="icon icon-eye-close">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-eye-close"></use>
</svg>
<span class="lightgrey"><?php echo $article['views_formatted']; ?></span>
</div>
<?php
endif;
if ($hesk_settings['kb_rating']): ?>
<?php echo hesk3_get_customer_rating($article['rating']); ?>
<?php if ($hesk_settings['kb_views']) echo '<span class="lightgrey">('.$article['votes_formatted'].')</span>'; ?>
<?php endif; ?>
</div>
<?php endif; ?>
</a>
<!--[if IE]>
<p> </p>
<![endif]-->
<?php endforeach; ?>
</article>
<?php
endif;
// No sub-categories and no articles in this category
if ( ! count($articlesInCategory) && ! count($subcategories)):
?>
<div class="main__content notice-flash">
<div role="status" class="notification blue text-center">
<?php echo $hesklang['noac']; ?><br><br>
<a class="link" href="javascript:history.go(-1)"><?php echo $hesklang['back']; ?></a>
</div>
</div>
<?php
endif;
if (count($topArticles) > 0 || count($latestArticles) > 0):
?>
<article class="article">
<div class="tabbed__head">
<ul class="tabbed__head_tabs">
<?php
if (count($topArticles) > 0):
?>
<li class="current" data-link="tab1">
<span><?php echo $hesklang['popart']; ?></span>
</li>
<?php
endif;
if (count($latestArticles) > 0):
?>
<li data-link="tab2">
<span><?php echo $hesklang['latart']; ?></span>
</li>
<?php endif; ?>
</ul>
</div>
<div class="tabbed__tabs">
<?php if (count($topArticles) > 0): ?>
<div class="tabbed__tabs_tab is-visible" data-tab="tab1">
<?php foreach ($topArticles as $article): ?>
<a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
<span class="icon-in-circle" aria-hidden="true">
<svg class="icon icon-knowledge">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
</svg>
</span>
<div class="preview__text">
<h4 class="preview__title"><?php echo $article['subject'] ?></h4>
<p>
<span class="lightgrey"><?php echo $hesklang['kb_cat']; ?>:</span>
<span class="ml-1"><?php echo $article['category']; ?></span>
</p>
<p class="navlink__descr">
<?php echo $article['content_preview']; ?>
</p>
</div>
<?php if ($hesk_settings['kb_views'] || $hesk_settings['kb_rating']): ?>
<div class="rate">
<?php if ($hesk_settings['kb_views']): ?>
<div style="margin-right: 10px; display: -ms-flexbox; display: flex;">
<svg class="icon icon-eye-close">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-eye-close"></use>
</svg>
<span class="lightgrey"><?php echo $article['views_formatted']; ?></span>
</div>
<?php
endif;
if ($hesk_settings['kb_rating']): ?>
<?php echo hesk3_get_customer_rating($article['rating']); ?>
<?php if ($hesk_settings['kb_views']) echo '<span class="lightgrey">('.$article['votes_formatted'].')</span>'; ?>
<?php endif; ?>
</div>
<?php endif; ?>
</a>
<!--[if IE]>
<p> </p>
<![endif]-->
<?php endforeach; ?>
</div>
<?php
endif;
if (count($latestArticles) > 0):
?>
<div class="tabbed__tabs_tab <?php echo count($topArticles) === 0 ? 'is-visible' : ''; ?>" data-tab="tab2">
<?php foreach ($latestArticles as $article): ?>
<a href="knowledgebase.php?article=<?php echo $article['id']; ?>" class="preview">
<span class="icon-in-circle" aria-hidden="true">
<svg class="icon icon-knowledge">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-knowledge"></use>
</svg>
</span>
<div class="preview__text">
<h4 class="preview__title"><?php echo $article['subject'] ?></h4>
<p>
<span class="lightgrey"><?php echo $hesklang['kb_cat']; ?>:</span>
<span class="ml-1"><?php echo $article['category']; ?></span>
</p>
<p class="navlink__descr">
<?php echo $article['content_preview']; ?>
</p>
</div>
<?php if ($hesk_settings['kb_views'] || $hesk_settings['kb_rating']): ?>
<div class="rate">
<?php if ($hesk_settings['kb_views']): ?>
<div style="margin-right: 10px; display: -ms-flexbox; display: flex;">
<svg class="icon icon-eye-close">
<use xlink:href="<?php echo TEMPLATE_PATH; ?>customer/img/sprite.svg#icon-eye-close"></use>
</svg>
<span class="lightgrey"><?php echo $article['views_formatted']; ?></span>
</div>
<?php
endif;
if ($hesk_settings['kb_rating']): ?>
<?php echo hesk3_get_customer_rating($article['rating']); ?>
<?php if ($hesk_settings['kb_views']) echo '<span class="lightgrey">('.$article['votes_formatted'].')</span>'; ?>
<?php endif; ?>
</div>
<?php endif; ?>
</a>
<!--[if IE]>
<p> </p>
<![endif]-->
<?php endforeach; ?>
</div>
<?php endif; ?>
</div>
</article>
<?php endif; ?>
</div>
</div>
<?php
/* Print Footer */
require_once(TEMPLATE_PATH . 'customer/inc/footer.inc.php');
?>